This week we have implemented another recommendation from the Minnesota Department of Health. We are asking all residents to wear surgical masks while receiving care from our staff in their rooms and while they are in any common areas. This is another preventative measure to ensure the safety of our residents and staff.

            As of today, there are no known cases of Coronavirus in our care centers. We continue to monitor all residents and staff for signs and symptoms of illness that could indicate a COVID-19 infection. In an effort to be transparent, we wanted to share our plans with you in the event there may be an outbreak in our care center. While we hope that we are not impacted by COVID-19, we are prepared for it.

• We will follow all recommendations by the Minnesota Department of Health, CMS and CDC.
•  If a resident has a confirmed case, the resident – unless they are hospitalized – will be transferred within our care center to our designated isolation unit. The entrance to this unit will be used only for these residents and the staff that will work in this area.
• Once the resident is placed in isolation they will receive the recommended levels of care from designated staff who will not have contact with other residents in our care center.
• We will contact the family members of residents who are placed in isolation as soon as possible.
• We will also contact residents and families (the first-listed responsible party) by telephone, letter, or Bright Arrow text that we have a confirmed case in our care center. Please ensure we have updated contact information in your loved one’s medical record.

            We truly appreciate your continued support and understanding as we navigate through this pandemic. We will update you as this situation progresses. Feel free to forward this letter on to family and friends that wish to stay informed and remember to follow us on Facebook and our website (www.sfhs.org) for more updates. As always, reach out to us with any questions or concerns.